Privacy Policy
Last updated: 14 September 2026
Cooked Pty Ltd (ABN 38 689 135 457) (“Cooked”, “we”, “us” or “our”) respects your privacy and is committed to protecting the personal information you provide to us.
This Privacy Policy explains how we collect, hold, use and disclose personal information when you access or use the Cooked website at cookedapp.com.au, the Cooked mobile application, and any related products, services or communications (collectively, the “Services”).
We aim to handle personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs) where they apply to us.
1. Information We Collect
The types of personal information we collect depend on how you use Cooked.
Account Information
When you create or manage a Cooked account, we may collect information including:
- your name and display name;
- email address;
- username;’
- profile information and profile photograph;
- account type, such as User or Creator;
- password and authentication information;
- account preferences and settings; and
- information you provide when contacting us or requesting support.
Passwords and authentication credentials are handled using appropriate security measures and are not intended to be stored in readable form.
Creator Information
If you register or participate as a Creator, we may also collect information including:
- your Creator profile and biography;
- recipes, images, videos and other content you upload;
- information relating to followers, likes, comments, reviews and engagement;
- recipe sales and earnings information;
- payment or payout information required to administer Creator earnings;’
- withdrawal requests and transaction information; and
- information reasonably required for account verification, fraud prevention or legal and regulatory compliance.
- Recipe and App Activity
When you use Cooked, we may collect information about how you interact with the Services, including:
- recipes you view or purchase;
- recipes you save;
- likes, comments, ratings and reviews;
- Creators you follow;
- searches and filters;’
- cuisine and dietary preferences;
- tags and recipe preferences;
- subscription status;
- purchases and transaction history;
- Creator interactions; and
- interactions with notifications and other Cooked features.
- Dietary Information
Cooked may allow you to provide dietary preferences, such as vegetarian, vegan, gluten-free, high-protein or other food preferences.
Depending on the information provided and the circumstances in which it is provided, certain dietary information may reveal or relate to health information or other sensitive information.
Where required by law, we will obtain appropriate consent before collecting sensitive information and will only collect, use and disclose that information as permitted by applicable law.
Technical and Usage Information
When you access the Cooked website or app, we may automatically collect certain technical information, including:
- IP address;
- device type;
- operating system;
- browser type;
- app version;
- device identifiers;
- login and session information;
- crash and diagnostic information;
- pages or screens viewed;
- interactions with the Services; and
- approximate location derived from an IP address or device information where applicable.
We may use cookies, software development kits (SDKs) and similar technologies to collect some of this information.
2. How We Collect Information
We may collect personal information:
- directly from you when you register or update your account;
- when you use the Cooked website or mobile application;
- when you upload recipes, photographs, videos, comments, ratings, reviews or other content;
- when you purchase a subscription, premium recipe or other product;
- when Creators earn money or request withdrawals;
- when you contact or communicate with us;
- when you participate in surveys, promotions or competitions;
- automatically through cookies, analytics technologies, application SDKs and similar technologies; and
- from third-party service providers where necessary to provide the Services.
3. How We Use Personal Information
We may collect, hold and use personal information to:
- create and administer your Cooked account;
- authenticate users and maintain account security;
- provide and personalise the Services;
- allow users to discover, view, save and interact with recipes;
- operate User and Creator profiles;
- allow Creators to create and publish content;
- process subscriptions and premium recipe purchases;
- calculate and administer Creator earnings;
- process permitted Creator payouts and withdrawal requests;
- provide customer and technical support;
- communicate important account and service information;
- provide notifications you have chosen to receive;
- send marketing communications where permitted;
- improve Cooked’s functionality, content and user experience;
- understand how the Services are used;
- analyse performance and diagnose technical problems;
- detect and prevent fraud, misuse and security threats;
- moderate content;
- enforce our terms, policies and community standards;
- comply with legal and regulatory obligations; and
- otherwise operate, maintain, protect and improve Cooked.
4. Payments, Purchases and Subscriptions
Cooked may offer paid memberships, subscriptions, premium recipes and other paid products or services.
Depending on the platform and type of transaction, payments may be processed by third-party payment providers, including:
- Apple, through the Apple App Store;
- Google, through Google Play; and
- Stripe, where applicable.
Cooked generally does not receive or store your complete credit or debit card details when payments are processed by these third-party providers.
The relevant payment provider processes payment information in accordance with its own terms and privacy practices.
Cooked may receive information relating to a transaction, such as:
- the product or subscription purchased;
- amount paid;
- transaction identifier;
- transaction date;
- payment status;
- subscription status; and
- limited billing or payment information required to administer the transaction.
5. Creator Earnings and Payouts
Cooked enables eligible Creators to earn money from certain content made available through the platform.
To operate these features, we may collect and process information necessary to:
- calculate Creator earnings;
- record recipe sales;
- maintain earnings or wallet balances;
- process withdrawal requests;
- administer payments to Creators;
- maintain transaction records;
- verify transactions;
- prevent fraudulent or unauthorised activity; and
- comply with applicable financial, taxation, accounting or legal requirements.
Third-party financial and payment service providers may process certain information in connection with Creator payouts.
6. User-Generated Content and Public Information
Cooked is a community and content platform. Certain information you provide may therefore be visible to other Cooked users or, depending on the feature, members of the public.
Public information may include:
- your display name;
- profile photograph;
- Creator profile and biography;
- recipes;
- recipe photographs and videos;
- comments;
- ratings and reviews;
- follower or following information;
- recipe interactions; and
- other content you choose to publish.
You should not include personal, confidential or sensitive information in publicly accessible content unless you are comfortable making that information publicly available.
7. Sharing and Disclosure of Personal Information
We do not sell your personal information.
We may disclose personal information where reasonably necessary to operate Cooked, including to:
- cloud hosting and data storage providers;
- payment and payout providers;
- Apple and Google in connection with app purchases and subscriptions;
- email delivery providers;
- push notification providers;
- analytics and performance monitoring providers;
- authentication and security providers;
- customer support systems;
- contractors and technology providers assisting us in operating Cooked;
- professional advisers such as lawyers, accountants and auditors;
- regulators, courts, law enforcement agencies or government authorities where required or authorised by law; and]
- other parties where you have consented to the disclosure.
We may also disclose information in connection with a proposed or completed merger, acquisition, financing, restructuring, sale or transfer of all or part of Cooked’s business or assets, subject to applicable privacy requirements.
8. Overseas Processing and Disclosure
Some of Cooked’s third-party technology and service providers may operate, store information or process information outside Australia.
As a result, personal information may be processed or disclosed outside Australia in connection with services such as:
- cloud hosting;
- payment processing;
- app distribution;
- email delivery;
- analytics;
- technical support;
- security; and
- application infrastructure.
Where required by applicable Australian privacy law, Cooked will take reasonable steps in relation to overseas disclosures and the handling of personal information by overseas recipients.
The countries in which information may be processed can vary depending on the service providers and infrastructure used by Cooked.
9. Cookies and Similar Technologies
The Cooked website and application may use cookies, SDKs and similar technologies.
These technologies may be used to:
- keep users signed in;
- maintain secure sessions;
- remember preferences;
- understand how Cooked is used;
- measure website and application performance;
- identify errors and crashes;
- improve the Services;
- understand user interactions; and
- measure the effectiveness of communications or marketing where applicable.
You may be able to manage certain cookies through your browser or device settings.
Disabling cookies or similar technologies may affect the functionality of some parts of Cooked.
10. Marketing Communications
Where you have consented or where otherwise permitted by law, Cooked may send you information about:
- new recipes and Creators;
- new features;
- Cooked membership;
- promotions and offers;
- competitions;
- product updates; and
- other Cooked news.
You can unsubscribe from marketing emails using the unsubscribe link contained in the relevant communication or through any communication preferences made available through Cooked.
You may still receive essential service communications relating to your account, transactions, security, subscriptions or important changes to the Services.
11. Push Notifications
If you enable push notifications, Cooked may send notifications relating to:
- new followers;
- likes and comments;
- ratings and reviews;
- Creator activity;
- recipes and saved content;
- purchases;
- Creator earnings;
- account activity;
- subscriptions;
- important service information; and
- Cooked news, recommendations or promotions where permitted.
You can control push notifications through your device settings and any notification preferences provided within Cooked.
12. Data Security
Cooked takes reasonable steps to protect personal information against:
- misuse;
- interference;
- loss;
- unauthorised access;
- unauthorised modification; and
- unauthorised disclosure.
Our security measures may include access controls, authentication mechanisms, encryption where appropriate, secure hosting practices, system monitoring and other technical and organisational safeguards.
However, no internet-based service, mobile application or electronic storage system can be guaranteed to be completely secure.
Where applicable, we will assess suspected data breaches and comply with our obligations under Australia’s Notifiable Data Breaches scheme, including notifying affected individuals and the Office of the Australian Information Commissioner where required.
13. Data Retention
We retain personal information for as long as reasonably necessary to:
- provide the Services;
- maintain your Cooked account;
- administer subscriptions and purchases;
- administer Creator earnings and payments;
- maintain transaction and financial records;
- comply with legal, taxation, accounting and regulatory obligations;
- resolve disputes;
- prevent fraud;
- maintain security; and
- enforce our agreements and policies.
When personal information is no longer required, we will take reasonable steps to destroy or de-identify it where required by applicable law.
Some information may need to be retained after an account is closed or deleted for legal, financial, security, fraud prevention, dispute resolution or regulatory purposes.
14. Accessing and Correcting Your Personal Information
You may be able to access and update certain personal information directly through your Cooked account.
You may also request access to personal information Cooked holds about you or request that inaccurate, incomplete or outdated information be corrected.
Requests can be made by contacting:
developers@cookedapp.com.au
We may need to verify your identity before processing an access or correction request.
There may be circumstances in which we are permitted by law to refuse access or correction. Where required by law, we will explain the reasons for the refusal.
15. Account Deletion
You may request deletion of your Cooked account through account deletion functionality made available within Cooked or by contacting:
developers@cookedapp.com.au
When an account is deleted, we will take reasonable steps to delete or de-identify associated personal information that we are no longer required to retain.
Some information may continue to be retained where reasonably necessary or required for:
- legal and regulatory compliance;
- taxation and accounting requirements;
- transaction records;
- Creator payment records;
- fraud prevention;
- security;
- dispute resolution; or
- enforcement of our agreements.
Certain content that has been published or interacted with by other users may not always be capable of immediate or complete removal from all systems, records or backups.
16. Age Restriction and Children’s Privacy
Cooked is intended for individuals who are 18 years of age or older.
You must be at least 18 years old to create a Cooked account.
This includes creating a User or Creator account, purchasing premium content, subscribing to a Cooked membership, registering as a Creator, earning money through the platform or otherwise using Services that require a registered account.
Cooked does not knowingly permit individuals under the age of 18 to create an account.
If we become aware that an individual under the age of 18 has created an account or provided personal information in breach of this requirement, we may suspend or delete the account and take reasonable steps to delete or de-identify associated personal information, subject to any information we are legally required or permitted to retain.
If you believe that an individual under the age of 18 has created a Cooked account or provided personal information to us, please contact:
developers@cookedapp.com.au
17. Third-Party Websites and Services
Cooked may contain links to websites, applications, services or content operated by third parties.
Third-party services have their own privacy policies and information-handling practices.
Cooked is not responsible for the privacy practices of third parties, and we recommend reviewing the relevant third party’s privacy policy before providing personal information to them.
18. Privacy Complaints
If you have a question or complaint about how Cooked collects, holds, uses or discloses personal information, please contact us at:
developers@cookedapp.com.au
Please provide sufficient information for us to understand and investigate your concern.
We will review privacy complaints and endeavour to respond within a reasonable period.
If you are not satisfied with our response and Australian privacy law applies to your complaint, you may be entitled to lodge a complaint with the Office of the Australian Information Commissioner (OAIC).
19. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect:
- changes to Cooked or its features;
- changes to our technology or service providers;
- changes to our information-handling practices; or
- changes to legal or regulatory requirements.
The latest version of this Privacy Policy will be published on the Cooked website and the “Last updated” date will be updated accordingly.
Where a change is significant, we may also notify users through the Cooked app, website, email or another appropriate communication method.
20. Contact Us
If you have questions about this Privacy Policy, wish to request access to or correction of your personal information, request account deletion or make a privacy complaint, please contact:
Cooked Pty Ltd
ABN: 38 689 135 457
Email: developers@cookedapp.com.au
Website: cookedapp.com.au
Australia
